Payment Method

At Ceramstp, we offer a secure and straightforward payment process to ensure a smooth shopping experience. We currently accept payments exclusively via bank transfer through all major banks in Vietnam.

1. How to Pay

After placing your order, you will receive an email or phone message from us with the necessary bank transfer details, including:

  • Bank account name

  • Account number

  • Bank branch

You can complete the transfer via:

  • Online banking app

  • ATM

  • Bank counter

Note: Please make sure the transferred amount matches the total order value, including the fixed shipping fee of 30,000 VND.

2. Supported Banks

We accept transfers from all major Vietnamese banks, including:

  • Vietcombank

  • BIDV

  • Techcombank

  • VietinBank

  • Agribank

  • Sacombank

  • MB Bank

  • VPBank

If your bank is not listed, please contact us for confirmation.

3. Payment Confirmation

After completing the transfer, please send us proof of payment (a photo or screenshot of your transaction) via:

Make sure to include your order number and full name to help us verify your payment quickly.

4. Order Processing

  • Orders are processed within 1–2 business days after payment is confirmed.

  • If payment is not received within 3 days, your order may be canceled automatically.

5. Security and Privacy

At Ceramstp, we treat your payment and personal information with the utmost confidentiality.
We do not share or sell your information to third parties.

6. Need Help?

If you have any questions about the payment process or need assistance, feel free to contact us anytime:

Our team is here to assist you at every step.

Thank you for shopping with Ceramstp and for supporting handmade craftsmanship!